Accessibility goes digital: Exploring access before, during and after opera performances

Abstract

This paper reflects on the tools, strategies and opportunities available for making opera performances accessible for people with sensory and intellectual disabilities today. After analyzing the changing face of accessibility and inclusion in ontological and legal, but also methodological and empirical terms, the focus shifts on a large-scale, inclusive project, used here as a case study to observe the opportunities and challenges offered by accessible live performances in today’s world, with an emphasis on the use of digital tools. A survey is also at the core of the article, with over 360 respondents and data collected by means of a structured questionnaire as well as spontaneous feedback. Focusing on metrics such as immersion, cognitive effort, and subjective wellbeing, the authors aim to show how accessibility to live opera shows leads to significant engagement and immersion. As is detailed in the article, a combination of live services and digital tools also effectively reduces cognitive load, allowing participants to engage with the performance without being overwhelmed by its complexities and resulting in increased wellbeing. All in all, this article aims to contribute to the growing debate on accessibility to media, arts and culture, emphasizing its pivotal role in fostering equity, inclusion, and meaningful participation for all audiences.